What This Job Can Offer You:

- Act as the next point of contact for customer queries ensuring prompt responses and timely resolution to our customers.

- Manage and resolve customer escalations promptly, joining calls to provide expert insight and reassurance.

- Collaboration between Payroll Operations and Client Services, making sure is aware of how payroll was processed and potential issues before pay day.

- Stay up-to-date with country legislation and maintain internal knowledge base.

- Ensure all client requests, from calculations to mock payslips, are met promptly and professionally.


What you bring:

Deep understanding of Payroll USA, with 2+ years experience.
Experience in client-facing roles.
Excellent communication skills.
Proficiency in payroll documentation and calculations.
Strong project management and organizational skills.


Practicals:

You'll report to: Manager, Payroll Client Services

Start date: As soon as possible

Part time job 4-5 hrs a day.

Afati i fundit i aplikimit: 31/12/2023 19:32